Ledger® Start Guide — Setup, Login, and Troubleshooting Help

Welcome to Ledger® — Begin at Ledger.com/start

The Ledger.com/start page is the official onboarding portal for setting up your Ledger® hardware wallet, whether it's the Nano X, Nano S Plus, or any new device. This guide walks you through secure setup, login procedures, troubleshooting, and support resources so you can safely manage your crypto assets.

Official setup instructions can be accessed directly via Ledger.com/start, where users can download the Ledger® Live app for Windows, macOS, or mobile devices.

How to Set Up and Login to Ledger®

To get started, connect your Ledger® device and install the Ledger® Live application. You can then log in using your secured PIN and device authentication. To access your Ledger® Exchange account or portfolio, use the same verified Ledger® Live interface or navigate to Ledger.com.

Always confirm the URL before entering any credentials — phishing sites may attempt to imitate Ledger.com. Official updates and security patches are published regularly on the Ledger® Blog and Support pages.

Troubleshooting Ledger® Login Issues

Facing Ledger® Login not working or Unable to login Ledger® issues? Try the following solutions:

If login problems persist, visit the official Ledger® Help Center for troubleshooting steps or live chat assistance.

Ledger® Account Recovery and 2FA Reset

If you lose access to your Ledger® device or need to recover your account, use your 24-word recovery phrase during the device initialization process. This is the only way to restore your crypto assets securely.

For issues with two-factor authentication (2FA) or PIN reset, follow the Ledger® 2FA reset procedure described in the Help Center. Never share your recovery phrase or PIN with anyone — Ledger® Support will never ask for it.

Error Connecting Ledger® Account and App Issues

If you encounter “Error Connecting Ledger® Account,” it could be due to a temporary server issue or USB connection failure. Try using a different USB cable, restarting the Ledger® Live app, or reinstalling the drivers.

Experiencing Ledger® App not working or Ledger® error decline? Ensure your app is updated and that your device firmware is current. If you Can’t verify Ledger® due to verification decline, check your ID documentation and network permissions.

Frequently Asked Questions (FAQs)

1. What is Ledger.com/start used for?
Ledger.com/start is the official setup page for initializing and configuring Ledger® hardware wallets safely.

2. How do I log in to my Ledger® account?
Connect your Ledger® device, open Ledger® Live, and authenticate with your PIN or device credentials. Ensure you are on Ledger.com/login.

3. What should I do if Ledger® Login is not working?
Update the Ledger® Live app, restart your system, and verify USB connections. Visit Ledger® Support if problems persist.

4. How can I recover my Ledger® account?
Use your 24-word recovery phrase to restore your wallet on a new or reset device. Keep it offline and private.

5. Why does my Ledger® show “Error Connecting Account”?
This usually indicates a connection or driver problem. Reinstall the app or try a different port or system.

6. Where can I find official Ledger® help?
For verified articles and guides, visit the official Ledger® Help Center.